Privacy Policy

When you visit truegroundsites.com we may collect the following:

• Contact information you submit via forms (name, email address, phone number, company name)
• Usage data including pages visited, time spent on pages, and referring URLs
• Technical data including IP address, browser type, device type, and operating system
• Communications you send to us via email or our chat widget

We do not collect payment information directly. Payments are processed via Wise and subject to Wise's privacy policy.

We use the information we collect to:

• Respond to enquiries and provide the services you have requested
• Send you information about our services where you have indicated interest
• Improve our website and services based on usage patterns
• Comply with legal obligations

We do not sell your personal information to any third party. We do not use your information for automated decision-making or profiling.

Our website uses the following tracking technologies:

• Google Analytics 4: measures website traffic and usage patterns
• Microsoft Clarity: records session behaviour and heatmaps for UX improvement
• Facebook Pixel: enables us to measure the effectiveness of advertising

You may disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

Our website integrates with the following third-party services, each subject to their own privacy policies:

• Google Analytics (analytics.google.com)
• Microsoft Clarity (clarity.microsoft.com)
• Meta (facebook.com)
• Calendly (calendly.com)
• Anthropic (anthropic.com) — powers our AI chat widget

We retain personal information submitted via forms for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us at omesh@truegroundsites.com.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict our processing of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at omesh@truegroundsites.com. We will respond within 30 days.

TrueGroundSites is operated from India and serves clients in the United States. By submitting information through our website, you consent to the transfer and processing of your information in India and the United States, subject to the protections described in this policy.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at omesh@truegroundsites.com.

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Your continued use of the website after any update constitutes your acceptance of the revised policy.